Contact > Support

Support

At Patsystems, we are committed to the quality and continuity of our services.

As a Patsystems customer, not only do you have the best trading tools in the industry, you also have a superior support environment for your business.

We understand the specific support requirements needed to manage a trading system. Patsystems’ support is available through the Global Support Desk (GSD) from 21:00 Sunday through 23:00 Friday, catering for all trading activity globally. Weekend support is covered through pre-arranged request.

Additionally, Patsystems’ Automated Monitoring System (AMS) offers a proactive monitoring service for all Patsystems components. The AMS is an intuitive tool that remotely monitors the Patsystems platform and can be used by customers and by the Patsystems Global Support Desk.